Epic Scale offer on hold, Uninstall Instructions

The following was posted earlier today on our forums (you can access that thread here).

I wanted to be sure our full community could see this, so I’m reposting here as well.

“We understand the concerns that have been raised about our partner offer with Epic Scale. Amid user feedback, on Friday mid-day we paused the offer to allow time for us to do an evaluation.

This offer has been made to Windows client installs only, not Mac or Linux machines. It was released to about 6% of our global population between mid-January and March 6th 2015. If you are looking for information on how to remove Epic Scale conventionally or manually, please visit http://www.epicscale.com/how-to-uninstall-epic-scale

There have been a lot of claims over the past few days, some of them fair and some pretty wild. We have always invited an open and constructive dialogue, particularly through our forums, and want that to continue.

As we’ve discussed in the past, partner offers are one of the ways we generate revenue. Many of you already understand that this is a common model for software companies that provide products and technology for free. Our policy is that these offers are strictly optional and we have never done a silent install; in fact, we built our installer technology to make silent installs impossible. The offers we choose and how we present them are something we strive to get right, and we think we’ve been mostly successful over the last four years.

That being said – from the feedback we’ve received, it is clear that we misjudged how users would react to this offer; this software is truly different from our previous offers and therefore deserves special attention. For this, we unequivocally apologize to our affected users.

A quick word on Epic Scale. We do believe their charitable mission to be genuine and heartfelt, and their technology innovative. We encourage you to learn more about them and to offer constructive feedback so they can improve on what they are doing. We are working with them to take another close look at how their software works (and how we present it) and have shared the concerns that have been made here so that they can be addressed.

We hope this better clarifies the nature of our offers, and of our partnership with Epic Scale.”

Regarding Partner Offers

Updated with uninstall information at page bottom*

The safety and trust of our users is very important to us, and we strive to make the µtorrent experience an easy, direct, and efficient one. In the past 24 hours, we have seen some complaints in our user forum regarding our partnership with Epic Scale. We take these claims very seriously, respecting our users’ passion for µtorrent and their desire for privacy.
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μTorrent Pro Tips: How to Pair Your Android Device

Android_Lineup

This ongoing series will help you get the most out of μTorrent, from the basics to tips and tricks.

When you want entertainment on-the-go, where do you look? Probably that highly sophisticated computer in your pocket — that also happens to make phone calls. As smartphones continue to become bigger, faster, and easier to own, it only makes sense that it fills the role of entertaining you while you’re on a long trip, commuting every day or even just laying in bed.
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μTorrent Pro Tips: Understanding Firewalls, UPnP and NAT-PMP

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This ongoing series will help you get the most out of μTorrent, from the basics to tips and tricks.

If you visit the Connection Preferences in μTorrent, you’ll see a couple of checkboxes for UPnP and NAT-PMP that are checked by default. These settings are key to make sure that μTorrent doesn’t get tripped up by your router or firewall.
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µTorrent Pro Tips: µTorrent For Your Console

xbox controller

This ongoing series will help you get the most out of μTorrent, from the basics to tips and tricks.

Torrents aren’t just for computers. Gaming and mobile consoles can actually run torrent media files, provided that they are converted to the proper video codec supported by the device. µtorrent Pro, available now for Windows, converts media files to be played on your gaming console. This makes it easy to play HD video or music through your device — and on the big screen.

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μTorrent Pro Tips: Torrent Speeds

uTorrentSpeedTab

This ongoing series will help you get the most out of μTorrent, from the basics to tips and tricks.

μTorrent is known for being a light, simple and super fast – but what happens when the client takes a little bit to get going? While there are more than two million pieces of content available for download as torrents, including many as a BitTorrent Bundle, the speed of your download isn’t guaranteed.

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uTorrent x Sync: All Your Files, On All Devices

uTorrent BitTorrent Sync

Whether it’s Tomorrow’s Modern Boxes from Thom Yorke (downloaded over 4.4 million times), Diplo’s previously unreleased first album F10rida (over 2.1m downloads), or clips from the documentary Korengal (over 750k downloads), if you’ve gotten one of these bundles via uTorrent, they only live on one device.

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Introducing µTorrent Pro, now for $19.95 and including a Streaming beta

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As of today, our new premium subscribers for µTorrent will notice an upgrade: The debut of our new µTorrent Pro tier, available for $19.95 per year.
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Introducing BTC: A Torrenting Shortcut

btc_utorrent (2)

We’ve been experimenting with a tool designed to complement the µTorrent UI, and save time by automating repetitive tasks. With apologies to shortcut-haters everywhere, we’d like to introduce BTC.

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µTorrent for Android goes WiFi Only

µTorrent for Android

You asked for it. You got it.

As of today, the µTorrent for Android app has been updated to include a WiFi-only option. You can get the free download or update here.

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